Some websites or services block or reject signups that use addy.io alias domains (e.g. @anonaddy.com, @anonaddy.me, or custom domains used with addy.io). That can happen when a site wrongly treats addy.io as a "disposable" or throwaway email provider. addy.io is not a disposable email service-see Why addy.io is not a disposable email service. If you find a site that blocks addy.io domains, you can report it so addy.io can try to have the block removed or corrected. This article explains how to report a blocking website.
What to include when you report
- Name or URL of the website or service that is blocking addy.io (e.g. example.com or "Example App").
- What happened - e.g. "Signup form says 'disposable emails not allowed'" or "Error when entering my @anonaddy.com address".
- Screenshot or exact error message if you have one (helps addy.io when contacting the site).
- Your addy.io alias or domain that was blocked.
How to report a blocking website
- Collect the details above.
- Contact addy.io using the email shown. Use a subject like "Website blocking addy.io domains".
- Paste the website name/URL, what happened, and any screenshot or error. Send the message.
- addy.io may contact the website or its abuse/security team to explain that addy.io is not a disposable email service and to request that addy.io domains be allowed. You may not get a direct reply depending on volume, but reports help prioritise which sites to contact.
In the meantime, you can often use a custom domain with addy.io for signups-many sites only block known alias domains and accept your own domain.