Some websites or services block or reject signups that use addy.io alias domains (e.g. @anonaddy.com, @anonaddy.me, or custom domains used with addy.io). That can happen when a site wrongly treats addy.io as a "disposable" or throwaway email provider. addy.io is not a disposable email service. See Why addy.io is not a disposable email service. If you find a site that blocks addy.io domains, you can email the site using the template below, report it to addy.io, or both. This article explains what to include and how to report.
What to include when you report
- Name or URL of the website or service that is blocking addy.io (e.g. example.com or "Example App").
- What happened - e.g. "Signup form says 'disposable emails not allowed'" or "Error when entering my @anonaddy.com address".
- Screenshot or exact error message if you have one (helps addy.io when contacting the site).
- Your addy.io alias or domain that was blocked.
Email template to contact the website
You can email the website's support or abuse team yourself. Many sites adjust their filters when users explain that addy.io is a legitimate alias service, not a disposable inbox provider. Copy the template below, replace the placeholders in square brackets, and send it to the contact address shown on their site.
Subject: Please allow addy.io email addresses for signup
Hello,
I am trying to sign up at [Website URL] using my email address [your full alias address, e.g. you@johndoe.anonaddy.com], but it is rejected. [Describe what happened, e.g. "The form says disposable email addresses are not allowed" or paste the exact error message.]
I use addy.io (https://addy.io), an email alias and forwarding service. It is not a disposable or throwaway email provider. I have an account with addy.io, and mail sent to my alias is forwarded to my personal inbox. I use this address for ongoing communication with services I trust, including yours.
Key points about addy.io:
- An account and verified recipient are required; there is no anonymous public inbox.
- Each alias belongs to one account and is not shared or recycled.
- Mail is forwarded to my own mailbox; addy.io is not a temporary inbox I discard after one use.
- addy.io enforces terms of use and anti-abuse measures (spam, phishing, bulk signups, etc.).
Could you please review your email validation or blocklist settings and allow addy.io domains (such as anonaddy.com, anonaddy.me, and custom domains used legitimately with addy.io)?
More detail on why addy.io should not be classified as disposable email:
https://addy.io/help/why-addy-io-is-not-a-disposable-email-service/
Thank you for your time.
Kind regards,
[Your name]
If they ask for more information, you can link them to the article above or report the site to addy.io so the addy.io team can follow up directly.
How to report a blocking website
- Collect the details above.
- Contact addy.io using the email shown. Use a subject like "Website blocking addy.io domains".
- Paste the website name/URL, what happened, and any screenshot or error. Send the message.
- addy.io may contact the website or its abuse/security team to explain that addy.io is not a disposable email service and to request that addy.io domains be allowed. You may not get a direct reply depending on volume, but reports help prioritise which sites to contact.
In the meantime, you can often use a custom domain with addy.io for signups-many sites only block known alias domains and accept your own domain.