Help Centre

Find answers to common questions and learn how to get the most out of addy.io

Subscriptions

These articles provide information on how to subscribe to addy.io, manage Duo and Family plans, cancel your subscription, subscribe using Bitcoin/Monero and update your payment information.

Subscribing with a card or PayPal

How to subscribe to addy.io with a card or PayPal. Choose a plan, pay via Stripe, and manage or cancel your subscription from your account.

Last updated: May 27, 2026

Subscribing with cryptocurrency

How to subscribe to addy.io with Bitcoin, Monero, Ethereum or other cryptocurrency. NOWPayments, minimum amount, yearly plans and manual payment option.

Last updated: February 13, 2026

Purchasing and redeeming a voucher code

How voucher codes work on addy.io. Purchase or redeem a voucher to upgrade or extend your subscription. Buy on the subscription page or from official resellers.

Last updated: May 27, 2026

Managing your subscription

How to manage your addy.io subscription. Update payment method, upgrade, downgrade or cancel depending on how you pay - card, crypto, App Store, Play.

Last updated: August 11, 2026

Duo and Family plans

How Duo and Family plans work on addy.io. Share full Pro with 2 or 5 independent accounts, invite members by username, optionally share custom domains, and manage seats.

Last updated: August 13, 2026

Subscribing through the Apple App Store

How to subscribe to addy.io through the Apple App Store. In-app subscription, managing payment and subscription (upgrade, downgrade, cancel) via Apple.

Last updated: May 28, 2026

Subscribing through the Google Play Store

How to subscribe to addy.io through the Google Play Store. In-app subscription, managing payment and subscription (upgrade, downgrade, cancel) via Google Play.

Last updated: May 28, 2026

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