Help Centre

Find answers to common questions and learn how to get the most out of addy.io

Subscribing through the Google Play Store

You can subscribe to addy.io through the Google Play Store when using the addy.io mobile app on an Android device. Payment and renewal are handled by Google; your Google account is charged and you manage the subscription (update payment method, upgrade, downgrade, cancel) in Google Play > Pyaments and subscriptions. This article explains how to subscribe via the Play Store and how to manage that subscription.

How to subscribe via the Google Play Store

  1. Install the addy.io app from the Play Store and login to your account.
  2. In the app, click on the icon in the top right showing the first two letters of your username (e.g. JO for the username 'johndoe') then click Manage subscription. Choose the plan you want (e.g. Lite or Pro) and tap Subscribe Now.
  3. Complete the purchase with your Google account. Google will charge you according to the plan and billing period (e.g. monthly or yearly). Your addy.io account is upgraded as soon as the purchase completes.
Subscribe via Google Play in addy.io app

Updating your payment method

Payment is managed by Google. On your device or at play.google.com, open Google Play > Payments and subscriptions > Payment methods, update the payment method (card or other option linked to your Google account).

Upgrading

To move to a higher plan (e.g. Lite > Pro), open the addy.io app and use the in-app upgrade option, or manage the subscription in Google Play > Payments and subscriptions and change the plan there. You may be charged a prorated amount by Google.

Downgrading

To move to a lower plan, go to Google Play > Subscriptions, select addy.io, and choose the lower plan. The change typically takes effect at the end of the current billing period.

Cancelling

To cancel your addy.io subscription via Google: Google Play > Payments and subscriptions > Subscriptions > addy.io > Cancel subscription. The subscription remains active until the end of the period you have already paid for; after that, your account may revert to the free tier. You can resubscribe later through the app or via card/PayPal, cryptocurrency or voucher on the web if you prefer.

For a general overview of managing subscriptions, see Managing your subscription.

Back to Subscriptions
Last Updated: May 28, 2026

Couldn't find what you were looking for?

We're here to help! Visit our contact page to get in touch with our support team.