Duo and Family let one person pay for full Pro on more than one addy.io account. Each member keeps their own independent account (aliases, recipients, usernames and settings are not shared by default). One owner manages a single subscription and invites others by username.
See the pricing section on the home page for current prices, or the blog post for an overview of the plans.
Plan sizes
| Plan | Members (including the owner) | Who it suits |
|---|---|---|
| Duo | 2 (you + 1) | Couples or two people who both want Pro |
| Family | 5 (you + 4) | Households or a small group you trust |
Every seat includes the full Pro feature set. You can pay with card or PayPal (monthly or yearly), or with cryptocurrency (yearly only). Duo and Family are not available through the Apple App Store or the Google Play Store.
How to subscribe
- Log in and open the subscription page.
- Choose Duo or Family, and monthly or yearly billing.
- Pay with card or PayPal, or (for yearly plans) cryptocurrency.
- After payment succeeds, open the family plan page to invite members.
For payment steps, see Subscribing with a card or PayPal or Subscribing with cryptocurrency. To change payment method, upgrade, downgrade or cancel the owner's subscription later, see Managing your subscription.
Independent accounts
Duo and Family are not a shared inbox. Each member has their own addy.io account and their own aliases, recipients, usernames, domains and settings. The owner pays; members do not need their own paid subscription while they remain on the plan.
Inviting members
Only the owner can invite people. Members must already have an addy.io account before you can invite them.
- Go to Settings > Family Plan, or open the family plan page directly (also linked from the subscription page when you are an owner).
- Under Invite a member, enter their addy.io username.
- Click Create invite.
addy.io emails them an invitation. You also get a shareable invite link you can send yourself. Pending invites expire after 7 days; you can Revoke an invite from the same page before it is accepted.
If the person you invite already has a renewing paid subscription, they must cancel it before they can accept. Once cancelled, any unused time on that subscription is lost and does not carry over to the family plan.
You cannot invite yourself, and you cannot invite more people than free seats allow (shown as Using X of Y seats).
Accepting or declining an invite
- Open the invite from the email, or use the shareable link the owner sent you.
- Make sure you are logged in as the invited username.
- If you have your own renewing paid subscription, cancel it first (unused time will not carry over).
- Click Accept invite to join, or Decline to reject the invite.
While you remain a member, your account has full Pro access. You do not manage billing for the family plan; the owner does.
Managing members
On the family plan page, the owner can see who is on the plan and how many seats are used.
- Remove - the owner can remove a member. That person loses Pro access and returns to the Free plan.
- Leave - a member can leave the plan themselves. Their account also returns to the Free plan.
- Cancel the owner's subscription - when the Duo or Family subscription ends, the family plan is torn down. Remaining members lose Pro access and return to Free (unless they have another paid subscription of their own).
If you later subscribe again within the usual restore window, see What happens if I have a subscription but then cancel it? for how Free-plan downgrades and restores work on an individual account.
Switching plans
Owners on a card/PayPal subscription can change plan (for example Pro to Duo, or Duo to Family) through Manage Current Subscription on the subscription page, the same way as other Stripe plan changes. See Managing your subscription. Seat limits update with the plan; if you move to fewer seats than you currently use, excess members may need to be removed.
Common questions
Can members see each other's aliases? No. Accounts stay independent.
Can I invite someone who is still on Free? Yes. They only need an existing addy.io account. Free users can accept without cancelling anything.
Can I pay with crypto or through the mobile apps? Crypto works for yearly Duo and Family plans - see Subscribing with cryptocurrency. Duo and Family are not available through the App Store or Play Store; use card or PayPal or crypto on the web.
Where do I manage seats after subscribing? Settings > Family Plan, or app.addy.io/settings/family-plan.