You can set a default display from name for all aliases under a custom domain. When you send or reply from an alias at that domain, the recipient will see this name in the From field (e.g. "Support" in Support <alias@yourdomain.com>) unless you have overridden it for a specific alias. This article explains how to set or change the display from name for a domain.
Where to change the display from name for a domain
- Log in and go to Domains in the navigation bar.
- Find the domain you want to edit and click "Edit" on the right-hand side of the table.
- Find Domain 'From Name'. Enter the name you want recipients to see when you send or reply from aliases at this domain (e.g. "John" or "Jane").
- Click Update From Name. New and existing aliases at this domain will use this default; you can still override it per alias if needed.
If you leave the field blank, the From field may show only the alias email address. Setting a default at the domain level keeps a consistent identity for all aliases at that domain unless you change it for individual aliases.