Help Centre
Find answers to common questions and learn how to get the most out of addy.io
Accounts and Settings
These articles provide information on how to update general settings, block tracking pixels, enable/disable 2FA, manage API tokens and delete your account.
General Settings
A guide to addy.io general settings. Learn how to update your account email, choose default alias domains and formats, and manage Block Tracking Pixels for forwarded emails.
Blocking tracking pixels in forwarded emails
How addy.io removes known tracking pixels from forwarded HTML emails on Lite and Pro. Turn the setting on or off, read the report in the email banner, and see what is not removed.
Security Settings
How to manage addy.io security settings - change your password, log out of other sessions, enable two-factor authentication (2FA) with an authenticator app or passkey, and generate backup codes to keep your account secure.
API Settings
How to create, use, and delete addy.io API keys. Manage your API keys in account settings and find links to the full API documentation.
Importing and exporting account data
How to export your addy.io aliases and account data to CSV, and how to import aliases for your custom domain. Backup your data or bulk-add aliases from a list.
How to delete your addy.io account
Step-by-step guide to permanently deleting your addy.io account. Learn what happens to your aliases and data, and whether a deleted account can be restored.
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