Help Centre
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Aliases
These articles provide information on how to create new aliases, update aliases, change recipients for aliases and delete aliases.
What are the different kinds of aliases?
Learn the difference between standard aliases and shared domain aliases on addy.io. Understand which aliases can be created on the fly and which must be generated first.
Creating new email aliases
How to create email aliases on addy.io. Use standard aliases on the fly with catch-all, or generate random and shared-domain aliases from the dashboard, extension, mobile app, or API.
Deactivating email aliases
How to deactivate an email alias on addy.io. Stop an alias from forwarding mail from the dashboard, from a forwarded email, browser extension, mobile app, or API. Deactivated aliases can be turned back on.
Changing the recipients for an alias
How to change where an addy.io alias forwards emails. Add, remove, or change the recipient addresses for an alias.
Deleting an alias
How to permanently delete an email alias on addy.io. Learn the difference between deleting, deactivating, and forgetting an alias and when to use each.
Restoring a deleted alias
How to restore a previously deleted addy.io alias so it can receive and forward emails again. Restore from the dashboard or alias list.
Forgetting an alias
What it means to forget an alias on addy.io and when to use it. Forgetting permanently disassociates an alias from your account; shared domain aliases cannot be restored.
Replying to email using an alias
How to reply to forwarded emails using your addy.io alias so the recipient sees your alias address, not your real email. Check replies in the dashboard and fix common issues.
Sending email from an alias
How to send a new email from an addy.io alias. Use the send-from address format or the Send from tool in the web app so recipients see your alias, not your real email.
Sorting and filtering your aliases
How to sort and filter your addy.io aliases on the web, in the mobile app, and in the browser extension. Find aliases by search, status, or domain.
Updating an alias display from name
How to change the display name (from name) that recipients see when you send or reply from an addy.io alias. Update from the web app or mobile app.
Creating and managing alias labels
How to create, assign, filter, edit, and delete labels for your addy.io aliases. Use labels to organise aliases like Shopping, Banking, Work, and more.
Sending an encrypted reply/send from an alias
How to send or reply from an addy.io alias with encryption so the message is encrypted when it arrives at the addy.io server. Optional advanced feature for privacy.
Encrypting a reply/send from an alias with the addy.io public key to be automatically decrypted
Use the addy.io public key to encrypt replies and new sends from an alias so they are decrypted automatically on the mail server. Advanced encryption option for addy.io users.
What to do when forwarded email is marked as spam
What to do when a provider reports that email forwarded by addy.io was marked as spam. Leave the alias off, block the sender, or allow the alias address and turn it back on.
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